What is the Personal Touch Career Services?

The hiring maze can be a challenge.  For job seekers, it is a frustrating game of guesswork, hidden rules, and lost communication.  With such challenges, how can a job hunter not only find that perfect job but win it?

At the Personal Touch Career Services, we understand this mysterious landscape from multiple angles.  For over 10 years, we have guided job seekers through the hiring jungle with practical tools and classes for their job search.  Thanks to our founder Donna Shannon’s years of Human Resources and Recruitment experience, we know how the hiring process works and what employers seek in their candidates.

How can we assist you?

Below are some of the services we provide.  We take great pride in our work and our effectiveness in our success with our clients.


In today’s competitive market, you need a resume that is relevant, effective, visually appealing and key word optimized. Due to years of experience in Human Resources and professional resume writing, we know what employers want.  Our trademarked Key Element Detector™ will ensure the right key words are in your resume, helping you move through the strict screening process.



LinkedIn is hands-down the largest and most trusted social networking site for professionals, with over 400 million users worldwide.  Are you making the most of it?  Whether you are looking for a job or if you just want to become more effective in your current role, gaining mastery of LinkedIn is vital for your career.  With our specific LinkedIn experience, we have you covered.



Job searching has changed.  From the rise of social media to the scarcity of posted positions, the employment game is not the same as even a couple of years ago.  Are you using the latest techniques to land a job you love?

With our career coaching services, we give you the practical tools to hunt down and land that next great position.



No one likes letting employees go. However, investing in outplacement services not only helps the released employees with the transition, but also helps the employer by reducing the financial burden of unemployment and other hidden costs.  Our customizable options allow us to offer services that can help every level of employee in your organization.




  • I was referred to Donna at Personal Touch by a domestic staffing agency. I needed to reformat (and rewrite) my resume to better reflect my estate management experience. I worked with Latricia Friend, who was very thorough and asked just the right questions to make sure no detail was missed. Latricia presented a great resume in a very professional format using industry-specific language that I would not have known on my own. Thanks to both Donna and Latricia. I already have an interview lined up!

    –John C, March 14, 2018

  • I worked with Personal Touch Career Services back in 2014 and they did a great job helping me with my cover letter and resume. I’m writing this now because, over the last few years, I’ve been on the other side of the interviewing table and can confirm that my resume blows away most that I’ve seen. Consider it an investment in your future.–Chris G, January 25, 2018

  • Donna is a top professional and knows her business very well.  Personal Touch did an outstanding job with my LinkedIn profile and updating my resume.

    Highly recommended!–Carey P, January 3, 2018

  • The entire team was extremely professional and accommodating throughout entire process. I had to work with a strict timeline and the entire team jumped in especially Latricia to get the job done ahead of time! Thank you!!–Benny C, November 20, 2017

Classes and Events

Are you frustrated with your job search? Or are you just starting to look? Every month, the Brown Bag Job Search group offers presentations on job searching skills along with valuable networking opportunities. Regular monthly meetups are FREE! In addition to the monthly meetings, we offer special classes for our trademarked job searching systems at a very affordable rate.

Monthly Meetups include a presentation on a job search-related topic while you enjoy your brown bag lunch, followed by time to practice your new skills with your fellow job hunters. Each meeting is lead by Donna Shannon, a professional career coach and book author.

Click here to see our events and sign up for one!


How to Get a Job Without Going Crazy 2nd Edition

Most job seekers are insane…doing the same ineffective techniques over and over, while hoping for different results.

Discover the Great Truths of the hiring game:

  • 3 things every hiring manager wants to know.
  • 3 essential rules for dealing with the HR department.
  • 7 tools HR departments use to cut candidates.
  • 8 interviewer styles and how to handle them.
  • Arm yourself with real-world practical tactics and learn How to Get a Job Without Going Crazy!

Click here to view and purchase

Using LinkedIn to get a job without going crazy

LinkedIn Profile

What Will I Learn?

  • Steer clear of the “LinkedIn Cardinal Sins” that are destroying your effectiveness on LinkedIn.
  • Understand how to use privacy controls to your advantage.
  • Create a dynamic, key word rich profile that enhances your resume and attracts recruiters.
  • Apply for jobs without making deadly mistakes.
  • Discover the hidden jobs on LinkedIn.
  • Build a strong reputation and find new professional contacts in Groups.
  • Connect with people without spamming them.
  • Track down and connect with practically anyone on LinkedIn, including the hiring manager for your dream job.

Click here to review the class and join!

Some of the companies and associations we work with: