What is the Personal Touch Career Services?

The hiring maze can be a challenge.  For job seekers, it is a frustrating game of guesswork, hidden rules, and lost communication.  With such challenges, how can a job hunter not only find that perfect job but win it?


At the Personal Touch Career Services, we understand this mysterious landscape from multiple angles.  For over 10 years, we have guided job seekers through the hiring jungle with practical tools and classes for their job search.  Thanks to our founder Donna Shannon’s eight years of Human Resources and Recruitment experience, we know how the hiring process works and what employers seek in their candidates.

Better Resume with a Business Team Racing Concept


In today’s competitive market, you need a resume that is relevant, effective, visually appealing as well as key word optimized.  Thanks to our years of experience in both Human Resources and professional resume writing, we know what the employers want.  Even better, our unique, trademarked Key Element Detector™ will ensure that the right key words are layered in your resume, helping you move through the strict screening process.

We offer resumes in traditional business sectors for professionals from entry level through the C-Level executive suite.


networking for a job


LinkedIn is hands-down the largest and most trusted social networking site for professionals, with over 400 million users worldwide.  Are you making the most of it?  Whether you are looking for a job or if you just want to become more effective in your current role, gaining mastery of LinkedIn is vital for your career.  We can show your team how to effectively utilize this site for new business development, recruitment, marketing, and modern networking.


Our LinkedIn programs are perfect for:

  • Entrepreneurs and small business owners
  • Sales teams
  • Executive leadership
  • Human Resources
  • Marketing and Public Relations
  • And of course – job seekers!




No one likes letting employees go. However, investing in outplacement services not only helps the released employees with the transition, but also helps the employer by reducing the financial burden of unemployment and other hidden costs.

While most outplacement firms focus on the executive suite, our customizable options allow us to offer services that can help every level of employee in your organization. Ranging from workshops on resume writing and job searching to individual writing services, we can meet your needs.

Services include:

  • Creation of new resumes, cover letters, and LinkedIn profiles
  • Job search classes, workshops, and webinars
  • Job searching books and materials
  • Resume editing and guidance
  • One-on-one job search coaching
  • Group and individual career counseling to determine future careers
  • Executive coaching


Woman being dismissed


Job searching has changed.  From the rise of social media to the scarcity of posted positions, the employment game is not the same as even a couple of years ago.  Are you using the latest techniques to land a job you love?

With our career coaching services, we give you the practical tools to hunt down and land that next great position.  From comprehensive monthly plans to al a carte services such as interview preparation, we help you win your next great job.


  • Robert P.

    I give Donna 5 stars+! She was professional, thorough, genuinely nice and sincere. She did what she said she would do, in the time frame promised for the exact amount quoted. The resume and cover letter she delivered for me was so impressive and extraordinary! I highly recommend Donna to everyone! - 12-9-15

  • Sonja M.

    I have written many resumes on my own over the years, but none of them were ever as good as the one that James wrote for me. He and Donna did an outstanding job of helping me and giving me a final resume that made me say, ``Wow, I didn't know I was so impressive!`` I highly recommend Personal Touch Career Services to anyone that is looking for a new job or just needs to update their resume. Thanks Donna and James for all of your help! - 12-3-15

  • David K.

    I had been getting plenty of interviews over the past couple of years and just not landing the position. I knew that I must be doing something(s) wrong in the interview process and Donna identified 2 actionable areas that I can address. This was exactly what I was looking to get out of the Interview coaching sessions with Donna. Great job! - 11-8-15