Education Spotlight: Estate Management Solutions

Estate Management solutions logoBased in Dallas but producing weekend workshops across the United States, Estate Management Solutions was started by Peter Van Ryder.  Building on his consulting business to wealthy families, The Essentials of Household & Estate Management workshop covers some of the common tools that every successful Household Manager needs.

In this Education Spotlight, Peter tells us more about his intense, 2-day program:

1. How long have you been in business? 

Estate Management Solutions was founded in 2011 with the goal of providing consulting services to the high net worth clientele of Texas.  Over the years we have noticed that there is lack of affordable and accessible education for the Private Service Professional.  The results are the courses you see today.

2. In a nutshell, what do you teach? 

Estate Management Solutions’ The Essentials of Household & Estate Management provides concrete and proven methods to help you manage your service environment and become a better professional.  Upon completion you will have the skill set and resources needed to create a Household Manual.  EMS  begins by covering intangibles that no one talks about to be successful.  You will go on to learn how to compartmentalize the estate or residence in which you work.  We will tackle the integration of this information to help with accounting, task sheets, punch-lists, administrative duties and creating the components of a Household Manual.

 3. What makes your training unique?

There are some valuable schools out there for our profession all over the world, but few can afford $10,000 – $15,000.  Some students may also struggle with taking 4-8 weeks away from their jobs to attend those longer programs.  EMS wants to bring the education to the professional, make it accessible and affordable.  Two-day classes that are below the industry average of $250 per day.

 4. How long are the courses?

The Essentials of Household & Estate Management is a two-day, 14-hour class.

5. How frequently are the programs run?

EMS runs the Essentials class as often as needed and requested.

6. Do you have an online or correspondence courses? 

No, we believe in the importance of meeting your fellow professional and sharing stories.  Part of what makes these courses so beneficial is the input and experiences of your colleagues.  Walking away from a class not only with documents and spreadsheets that will help you with your search and employment, but resources that can help you for the years to come.

7. What are the requirements to attend your school? 

A desire to learn, share and be involved with raising standards in the Private Service Industry.

8. Who is your ideal student?

Anyone that wants to improve their skill set and increase their worth.

9. Do you offer placement assistance to your graduates?  What is your placement rate? 

No, EMS is not a placement agency, but we do offer a list of preferred placement agencies as well as a list of other agencies that can help with placement.

10. Do you belong to any professional associations?

EMS is a member of the Domestic Estate Managers Association and provides a 10% discount for DEMA members in good standing as a part of the DEMA Perks Program.

11. Are you accredited?  If so, with what entity…

No, but CEU credits will be assigned to the course as we continue to develop the DEMA Institute.

12. How much does your program cost?

The Essentials of Household & Estate Management is $495, and members of the Domestic Estate Managers Association receive a 10% discount. (Please verify current costs through their website – Ed, 5-3-13.)

13. Are financial aid, scholarships or payment plans available? 

While none of these are offered as a standard, this is about the betterment of the industry.  We encourage everyone to reach out.

14. How can people contact you?

We can be reached through our website at www.VanRyder.com, by emailing Peter at Solutions@VanRyder.com or by calling (214) 808-1301.

Education Spotlight: Be the Ultimate Assistant’s Bonnie Low-Kramen and Vickie Sokol Evans

men and Vickie Sokol evansWithin the personal assistant industry, Bonnie Low-Kramen has been helping PA’s become more effective in their roles.  From co- founding the New York Celebrity Assistants (NYCA) to writing her book, Be the Ultimate Assistant, Bonnie has strived to elevate the industry and the PAs that work so hard within it.

Along with Vickie Sokol Evans, Microsoft Office Master Wizard (okay, the technical term is Master Microsoft Certified Trainer, but we all know she actually works magic), Bonnie has branched out into comprehensive workshops.  Conveniently held in a different US city every month, the workshops cover everything from technical computer applications to the crucial interpersonal skills.

In this month’s Education Spotlight, Bonnie and Vicki share more about their unique workshops…

 Bonnie low kramen be the ultimate assistant book1. How long have you been in business?

Be the Ultimate Assistant weekend workshops have been touring since November 2011. (Editor Note: Bonnie was a celebrity assistant for over 25 years.  Her book, Be the Ultimate Assistant, was published in 2008).

 2. In a nutshell, what do you teach?

In a two-day 15 hour workshop, we teach our students what they need to know and do in order to excel.  Ideal for Personal Assistants, Executive Assistants who handle personal matters for her/his employer, Estate Managers, and  this workshop is also appropriate for anyone in private service who is involved in personal work including nannies, household managers, and concierge staff.

Topics include: Communication, Organization, Problem-Solving, Travel & Event Planning, and Career Management. There is a 3-hour technology segment taught by Master teacher Vickie Sokol Evans which includes tips for assistants in: Word, Excel, PowerPoint, Outlook, and Social Media and Privacy.

Every student receives a copy of the best-selling book “Be the Ultimate Assistant” by Bonnie Low-Kramen and additional materials created specifically for the workshop. These include; check-lists, forms, and relevant articles.

 3. What makes your training unique?

Personal Assistants have been winging it for too long without any formal training to learn how to do their job. This is the workshop I wished had existed when I first started my career 25 years ago as the Personal Assistant to Oscar-winning actress Olympia Dukakis. I designed the workshop to provide solid information for every aspect of the work including computer technology which has become increasingly more important with every passing month.

The 3-hour technology segment is taught by Vickie Sokol Evans who is a former personal assistant turned Microsoft Certified Trainer. Vickie understands the demands of the private service professional and develops educational sessions that are both relevant and practical. Together, Vickie and I teach both the soft and hard skills necessary to excel at this work. Nothing like this has ever existed before and we feel strongly that this training must be taken around the country so that assistants everywhere have access to it. We don’t want assistants to have to wing it anymore.

 4. How long are the courses?

The workshop takes place over a Sat and Sun for a total of 15 hours – 7.5 hours each day.

 5. How frequently are the programs run?

Once a month in a different city.  Upcoming dates for the spring of 2013 include: April 27-28 in New York City;  May 18-19 in  Toronto and  June 8-9  in Dallas.  Please see our website for more upcoming workshops. http://www.bonnielowkramen.com/

 6. Do you have an online or correspondence courses?

We run a one-day, 7 hour Virtual Class conducted in real-time over GoToMeeting. The material is the same as the weekend class. The main difference is that the technology portion is taught via recorded webinars.

Vickie offers live and on-demand webinars, such as the most recent Excel 2011 for Mac Webinar Series specifically for Private Service Professionals via her website www.redcapeco.com

 7. What are the requirements to attend your school?

The requirement to attend our training classes is a sincere desire to learn and a willingness to participate.

 8. Who is your ideal student?

Our ideal student is a Personal Assistant or Executive Assistant who has been working for several years and is looking to raise their own bar of excellence in order to make themselves even more marketable.

 9. Do you offer placement assistance to your graduates?  What is your placement rate?

We assist our students in finding work through referrals to recruiters and contacts. There is no additional fee for this coaching.

10. Do you belong to any professional associations?

Bonnie is a Rutgers University graduate and a co-founder of New York Celebrity Assistants (NYCA), International Association of Administrative Professionals (IAAP) and of the Domestic Estate Managers Association (DEMA.) Vickie graduated from the University of Texas in Austin and has been teaching technology over 15 years. She is a member of the Domestic Estate Managers Association (DEMA) and as a Microsoft Certified Trainer she is qualified to prepare others for their own technology certifications.  Vickie is the author of the best-selling Tips in Minutes technology series on Kindle.

 11. Are you accredited?  If so, with what entity…

We are not affiliated with any other school or government agency.  Vickie is accredited with Microsoft Learning and Certification.

 12. How much does your program cost?

Our weekend workshops are $549 but Early Bird discounts are available as are discounts for members of NYCA, IAAP, DEMA, IAPSP, ANA, and other professional organizations.

 13. Are financial aid, scholarships or payment plans available?

Payment plans are available upon request.

 14. How can people contact you?

Contact: www.bonnielowkramen.com  bonnie@bonnielowkramen.com

Vickie Sokol Evans  www.redcapeco.com  vevans@redcapeco.com

Our Education Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating school or educator.

Would you like your agency featured in our Education Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included. 

Education Spotlight: The British Butler Institute

British butler institute logoAs a new feature of my blog, I am expanding our popular Spotlights to include the schools and educators in the private service industry.  Our first participant is The British Butler Institute in London, England.  Director of Training Gary Williams gives more insight into this school that upholds the standards and attitudes of traditional English butler.

 1. How long have you been in business?

The British Butler Institute was established in 1997.

 2. In a nutshell, what do you teach?

We train butlers, both new and experienced.  We have a finishing school as well, which teaches etiquette and social graces to CEO`s, professionals, celebrities, embassy staff and diplomats, presidents of large corporations, royalty, models, luxury retail and corporate clients.

For our butlers, we concentrate on job skills essential to be successful in their positions.  The curriculum includes a Cooking Master class, Mixology, Flower Arrangement and Design, Concierge Lifestyle Management Skills, Pet Care and our own Finishing School.  We teach true Butler poise and deportment.

 3. What makes your training unique?

Our students and our clients come to us to receive traditional and contemporary English Butler training.  Our principals from across the globe want the English style in their homes and businesses.  The school opens doors for our graduates, and then it really is up to them to succeed and be good at their jobs.  We try to give them the best practical skills to do so.

We do cap the students at 15 per class.  If we determine that one of the students really is not suitable for this profession in the first three days, we will dismiss him or her and return their tuition.

 4. How long are the courses?

The Butler training is offered as a four week program and a 5 day program.  The Finishing School classes are available in three hour, one day or two day courses, or bespoke according to your needs.

 5. How frequently are the programs run?

The Butler programs are run twice a year, one starting in March and the other in September.  The Finishing School is run throughout the year.

 6. Do you have an online or correspondence courses?

No, because we don’t believe that these skills can be taught through an online or correspondence course.  Our clients want people with practical experience.  One advantage with our location here in London is that we are situated near some of the oldest shops in the world.  Plus, we give the students hands-on experience with luxury items, such as our Bentleys.

 7. What are the requirements to attend your school?

The student must speak English and be over the age of 16.  Our fees are high, which is actually part of the screening process.  We do accept students from other countries.

 8. Do you offer placement assistance to your graduates?  What is your placement rate?

60 to 70% of our students are already employed when they attend our school, being sent by their employers.  We do offer a recruitment arm, and use our data base of 6,000 candidates to fill positions.  We also refer our graduates to other London agencies.

9. How much does your program cost?

As of February 2013, the Four-week course costs £4890.00.  The Five Day course costs £1350.00.  The program is non-residential.

 10. How can people contact you?

You can find out more on our website, http://www.britishbutlerinstitute.com/, or email me at gwilliams@britishbutlerinstitute.com

Our Education Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating school.

Would you like your agency featured in our Education Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included. 

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