In the modern private service world, there are few true English Butlers helping place and train professionals in homes across the US – and fewer still who have been featured on television in recurring roles and as a subject matter expert. These are just a few things that sets Andrew Lowrey, and his company Precise Home Management apart.
The founder and president of Precise Home Management, Andrew Lowrey, was formally trained as a British Butler and has held the positions of Butler and Estate Manager in homes and on private yachts throughout Europe and America for nearly two decades. Mr. Lowrey’s service career began serving British Royalty at Buckingham Palace while training in the hotel business. A native Englishman, Andrew continued to work in four and five star hotels in Cambridge and London until his voyage took him abroad. Having traveled the Globe extensively during his career, Andrew relocated to the United States to accept the position of Butler and Estate Manager for one of Maryland’s most prominent families in a 25,000 sq foot home built for a member of the Vanderbilt family.
In 1998, Andrew founded Precise Home Management. In addition to consulting, training and sourcing domestic staff and management for clients’ homes worldwide, Andrew has advised and appeared as the Butler on the ABC Series “The Family.” Other television appearances include “The ABC Evening News”, UPN’s “Life & Style”, NBC’s “Living It Up with Ali & Jack”, and England’s SKY “Jeeves & Wooster”. Articles in major publications have included: Forbes, People, Town & Country, Robb Report, Millionaire, Style and Washington Life to name a few.
In this week’s Agency Spotlight, Andrew shares more about his business…
1. How long have you been in business?
2. What makes your agency unique?
What separates us from the rest is my having “walked the walk,” if you will. I was a butler, worked on yachts, and in hospitality. I know how it feels to put your heart and soul into a position. We’ve never set out to be the busiest agency, but the best quality placements. I have placed people in positions 10 years ago, and now that they are retiring, their principals have come back to me again to find them their replacement. The strong point of the real message is that we want to understand our client and the candidate both, the make the best possible match for both.
3. What types of positions do you place?
Everything – from the housekeeper, the butler, to personal assistants – really the whole domestic arena. We have even done the dog walkers, on occasion.
4. What is your ideal candidate?
Someone who states to me that they want their tombstone to read “Born to Serve.” I am looking for someone who can give unconditionally. Now that doesn’t mean that they don’t have time off for themselves; it is a balancing act and they need to right mentality. The candidate who starts off asking “how many days a week” or “how many hours in a week” is not really what we are looking for. We need someone who is willing to do what it takes to get the job done.
I have placed candidates with little to no experience. And the client would ask me, “why are you sending me this person to interview?” But they would meet with them, and you know what? That person would grow into the position and do a wonderful job. One of my placements was Peter [X], who started in the restaurant business. He didn’t have any experience in the home, but he had the right passion. Now he is making a high salary.
Every agency slammed the door on him because they don’t take the time to know the candidate. I will coach them, and then they grow by leaps and bounds. But they must have the right motivation. Someone who is only after the high salary or who is whining about the lack of personal time – they aren’t going to have a lot of success.
5. Do you place across the country or locally? If so where
Both – I have also placed people in Europe and on yachts, as I have experience with those as well.
6. Do you look for any special training or certifications, such as college degrees, private service schools, etc
Yes and no – Some people are book smart but lack common sense! I trained myself through the Ivor Spencer Butler School in England, and that was valuable. I have taken those candidates without experience, and I have taken ones from the schools. But they can’t have the idea that just because they went to one of the schools that they can get a job for over $100,000 for their first position.
7. Where do you announce your open jobs?
On our website, on www.EstateJobs.com, the DEMA website and my own data base. I have a supply of applicants right now, due to the economy. The clients really are in the driver’s seat right now.
8. How should a candidate apply for a job? Do you want an online application, resume or both?
Email me a resume to email@example.com and then call me. That way, I can get a feel for them.
9. Do you belong to any professional associations?
DEMA and the British American Business Association.
10. How can people contact you?
Through my phone: 410.659.9200
Andrew Lowrey will be starting a Housekeeping School in April of 2012. For more details, contact him directly or visit his website, http://www.precisehome.com
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