New Book: The Job Seeker’s Guide to Private Service Agencies

Job Seekers Guide to Private Service AgenciesAs many people know, I have been compiling information on some of the most prominent private service agencies in the industry for the past year.  You probably know it as our “Agency Spotlight” feature in our blog.  Finally, all of this information is available in a comprehensive, easy-to-use guidebook!

Featuring over 20 agencies in the United States, The Job Seeker’s Guide to Private Service Agencies answers some of the most common questions about the practices and desired candidates.  Not only that, contact information and instructions for finding their jobs and how to apply are included for each and every one.

Plus, I have included some tips for your job search as well, such as how to make the right impression.

The eBook is a convenient, downloadable PDF for only $2.99.  To place your order, visit our Books page at https://personaltouchcareerservices.com/books

Agency Spotlight: The Calendar Group

The Calendar Group  began as a boutique consultancy in 2002, when they were approached to  staff the multiple residences of two multigenerational families . After extensive research, they felt that the  traditional domestic staffing agencies did not invest the time to truly understand their client’s needs and expectations. Many of their clients came to them sharing their frustration that agencies were presenting candidates who just don’t “get it.”

By paying close attention to what the clients were saying, The Calendar Group  was able to grow their recruitment business into two distinct categories, serving both the home staffing and corporate positions of the High Net Worth (HNW) clientele.  The consulting side of their business as well as our rapidly expanding Corporate Staffing services is case in point. Their core philosophy revolves around the concept that  the industry wasn’t about staffing – but rather, about the creation and management of relationships on both the client and candidate side for the long term.

As their website states, “Every client is different. We go out and find the right match – each and every time. We believe that for every need – no matter how seemingly specialized or complex – there is a perfect fit.”

1. How long have you been in business?

Going on our 14th year.

 2. What makes your agency unique?

We provide a high level of attention to our clients and candidates alike.  We don’t want to waste our clients’ time, so we hand-pick our candidates for each position available.  We also stick with the candidates that we believe in, especially for a long-term position – or even a long term relationship with us.  Some of our first placements are still in their job, and now they are essentially our clients as they hire additional staff.

 3. What types of positions do you place?

All positions that are support-related for the High Net Worth individuals, for both their corporate jobs and their home.  We place everything from the Housekeeper to the Estate Manager, the Executive Personal Assistant to the Chief of Staff.

 4. What is your ideal candidate?

Someone who really “gets it”: a true service heart with long-term experience in private service with one family or a background in hospitality.

 5. What type of hospitality experience would you consider?

Someone who is trained, such as the Ritz Carlton level, or trained to work with a family in the hotel environment.  Someone who understands the expectations of that level, along with the ability to anticipate their needs.

 6. Do you place across the country or locally?  If so where…

We work nation-wide.  We do have more positions in the New York area, but we work with clients throughout the country.

 7. Do you look for any special training or certifications, such as college degrees, private service schools, etc

We don’t look for a degree per se, but it is helpful.  Now, it is also situation-specific.  If someone was born into service without a degree, we won’t hold that against them.  However, some of our CEO’s expect a college education for their Executive Assistants.

 8. Where do you announce your open jobs?

On www.EstateJobs.com

9.  How should a candidate apply for a job?  Do you want an online application, resume or both?

There is no online application.  It is best to send me your resume and cover letter directly.

 10. Do you belong to any professional associations?

We do have an A+ rating with the Better Business Bureau.  I am a part of the DEMA LinkedIn group as well.

 11. How can people contact you?

Email is the best first step.  You can reach me at Steven@TheCalendarGroup.com

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

Agency Spotlight: The Help Company

The Help Company logoThe Help Company was the first nanny agency in Los Angeles, started over 30 years ago under the name of Baby Buddies. Since then, they have expanded to serve a variety of personal staffing needs, placing housekeepers, personal assistants, estate managers, and eldercare professionals as well as nannies.

In addition to placements, The Help Company also offers a premier list of consultants to the employers’ domestic staff.  The goal is to have the principals’ household run like a five star hotel in areas such as laundry, cooking, housekeeping, etiquette, and organization.

They also offer a special hourly service for both candidates and employers known as “The Help Company Club.”  When employers sign up for the club, The Help Company Club gives them unlimited access to their skilled and professional candidates on an on-call basis. A membership will provide you with nannies, housekeepers, chefs, chauffeurs, gardeners, security personnel, assistants on an hourly basis, eldercare, butlers, party help, and pet care.

In this week’s Agency Spotlight Claudia Kahn gives us more insight about this long-running agency…

1. How long have you been in business? 

Baby Buddies opened in 1981 and we changed our name to The Help Company in 1990 to reflect the fact we were placing more than just nannies.

2. What makes your agency unique?

We pride ourselves on not just “sending bodies.”  When we do our job well and really listen to the needs of both clients and candidates we are able to narrow the field and streamline the process so our clients are able to meet only a few people and will hopefully have a hard time choosing between them.  We also believe in advocating on behalf of our candidates.

3. What types of positions do you place? 

We place primarily Nannies, Baby Nurses, Housekeepers, Estate & House Managers, Butlers, Chefs, Personal & Executive Assistants, Companions & Senior Care Specialists.  We have also placed Engineers, Bookkeepers, Stylists, and Ranch Managers, to name but a few out of the box searches.  We love a challenge and will take on pretty much any search having to do with your home or home office.

4.  What is your ideal candidate? 

Our ideal candidate is a professional who is passionate about what he or she does, has five years experience in his/her field of expertise, exemplary references and a service driven outlook.

5.  Do you place across the country or locally?  If so where

We have offices in New York City, San Francisco and Los Angeles and the majority of our searches are in those areas/surrounding areas, i.e. The Hamptons, Greenwich, Palo Alto, Malibu, and Santa Barbara; however, we have filled positions in the Caribbean, Saudi Arabia, Nigeria, Europe and many other far off places as well.

6.  Do you look for any special training or certifications, such as college degrees, private service schools, etc…

Special training is wonderful, but on the job experience is often the most critical component in our point of view.  Having classroom experience, while valuable, does not necessarily mean you will function at an optimum level in a private home.  That said, the combination meaningful certifications/training/degrees and on the job experience is ideal.

7.  Where do you announce your open jobs?

On our website, www.thehelpcompany.com

8.  How should a candidate apply for a job?  Do you want an online application, resume or both?

We require a resume, a brief cover letter, an in-person meeting and references.  When dealing with candidates who are not local, we are happy to Skype.

9.  Do you belong to any professional associations?

We are proud members of The Association of Premiere Nanny Agencies (APNA), The Domestic Estate Managers Association (DEMA) and the International Nanny Association (INA)

10.  How can people contact you?

They can feel free to call us or reach out via email.

jobs@thehelpcompany.com

888-HELP-880

310-828-4111     (Los Angeles)

917-975-4370     (New York)

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

Agency Spotlight: DPN and EstateJobs.com

Domestic Placement Network LogoDavid Gonzalez is the Owner / Manager of Domestic Placement Network. His insight into estate management and staffing comes from several years of personal interaction with high profile clients around the world. Through his former role in private service, and now as owner of a domestic agency, he understands the many nuances of the household staffing business.  He is also the author of The Insider’s Guide to Household Staffing and has been quoted in several major publications including The Wall Street Journal, Chicago Tribune, New York Times, Ritz Carlton Magazine, and on CBS Radio.

 Estatejobs.com logo

Originally from Connecticut, David attended Penn State University where he earned a Marketing degree in 1992. After brief stints in Finance and Retail, he went to work for a television and radio personality as Personal Assistant and Household Manager. He spent several years traveling worldwide, in service to not just his employer, but working on a very personal level with exclusive clients. He was privileged to see “both sides of the coin” as an Assistant behind the scenes, and at times as an honored guest in the estates, cars, yachts, and jets of celebrities and top business personalities.

 The search for a new position in 2000 led him to the Domestic Agency business where he discovered a perfect fit for all of his talents. With experience as Household Manager and Personal Assistant, a true understanding of the luxury lifestyle, and a solid business background, he started Domestic Placement Network. He quickly established the agency as a national presence in the field and gained a reputation for being informative and helpful to candidates and clients alike.

 

Today, David shares more information about his agency, Domestic Placement Network (DPN) and his job board, EstateJobs.com…

 1.       How long have you been in business?

We have been in business for 11 years.

 2.       What makes your agency unique?

We were one of the first in our business to use a network of staffing partners throughout the country to expand our reach to top candidates. This gave clients more choices and wider reach while working with just one agency. In 2005, we added the job board service EstateJobs.com to connect more applicants with more jobs through several agencies and directly with employers. Overall this creates a “something for everyone” service whether a client needs full agency search support or just wants to source more candidates for their own, in-house search.

 Another strength is the experience of having been a Personal Assistant and House Manager myself. I had a unique opportunity to see the “behind the scenes” while traveling to many high net worth homes with my former employer. In 2002 I published a book about staffing privately called The Insider’s Guide to Household Staffing. I am currently rewriting the guide for an end of year release of the new edition. It will be crammed full of critical information for job seekers and employers going through the staffing process.

 3.       What types of positions do you place?

Both our agency and job board focus on full time positions at the estate level where either management or specialized, trained services are required. This usually includes Estate Managers, House Managers, Butlers, Chefs, Domestic Couples, Personal Assistants, Executive Housekeepers, and professional Nannies.

 4.       What is your ideal candidate?

The main criteria we always look for is full time, high-end experience. Ultimately our client is paying us to source employees with a demonstrable career record of success in other, similar homes. Following depth of experience, we are looking for the “total package” including a professional appearance, pleasant demeanor, great people skills, and a “client first” service attitude.  The more evidence you can present for your history in service, the better.

 5.       Do you place across the country or locally?  If so where…

Our service covers the United States primarily. The job board is open to international positions but at this time it is mainly USA focused.

 6.       Do you look for any special training or certifications, such as college degrees, private service schools, etc

We always appreciate applicants with specialized training. By itself, education cannot override lack of experience, but it does enhance a candidate’s overall presentation. We recommend continuing education and certification to everyone in the field regardless of their experience. Professional development is a great idea for anyone who has the time and resources available.

 7.       Where do you announce your open jobs?

Though many of our listings remain private, we often email candidates about certain positions or post jobs at two online locations. The first is our agency website at www.dpnonline.com, and the second is www.estatejobs.com where we list jobs selectively based on the need for additional potential candidates.

 8.       How should a candidate apply for a job?  Do you want an online application, resume or both?

The application process for our agency begins online. There are very detailed instructions to complete the online portion, and then to turn in additional documentation via postal mail and/or email. If someone is not sure whether they qualify for placement, they are free to email an inquiry with their resume attached. We will review and instruct them on the rest of the application process if they are invited to apply.

 9.       Do you belong to any professional associations?

We are currently a member agency and sponsor of DEMA. (The Domestic Estate Managers Association)

 10.   How can people contact you?

We are available during Pacific Time office hours from 9 am to 5 pm, M-F. We appreciate telephone calls for any reason and we are very technology savvy here in the office. We handle ongoing correspondence through emails, phone calls, and social media. We also have one of the largest private service groups on LinkedIn for our EstateJobs community of job seekers, agencies, and employers.

 Toll Free 1-877-206-5262

http://dpnonline.com

www.estatejobs.com

info@dpnonline.com

PO Box 1326

Ojai, CA  93024

 Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

 

Agency Spotlight: Dedicated Domestics

For the past 8 years, Dedicated Domestics and Nannies has been matching private service professionals with families in Southern California’s Orange County.  In today’s Agency Spotlight, owners Jeff  and Eloisa Nelson tells us more about their business…

 

Dedicated Domestics is proud to be the only agency in Orange County currently accepted in The Association of Premier Nanny Agencies (APNA) for maintaining its strict Code of Ethics, Honesty and Integrity and is also a member of the popular International Nanny Association (INA).

Dedicated Domestics success is owed to carefully matching the needs and requirements of its clients with the skills and experience of its highly respected candidates. Permanent and temporary private service staff placements are available throughout Southern California. To encourage professional growth, monthly training classes offer candidates a chance to develop interviewing skills and to interact with others in their field. To meet important safety requirements, American Red Cross certified CPR and First Aid classes are available for registered candidates and clients through their sister company, Dedicated CPR.

 1. How long have you been in business?

We have been in business since 2004.

2.       What makes your agency unique?

  • Dedicated Domestics is committed to finding the most caring and responsible nannies, babysitters, housekeepers and in home staff in Southern California.
  • Our agency respects your privacy. We do not provide the families with your personal     information until you have interviewed and you are hired by them.
  • You can avoid looking through the “Help Wanted” ads or having strangers call you at all hours. We contact you with positions that fill your needs as well as the families.
  • The clients that are looking to hire caregivers and staff through an agency tend to be more serious about the search and are not just “shopping around”. They are truly looking for what’s best for their children and family.
  • We offer ongoing support to candidates we place. We are always available to answer any questions or concerns you may have.
  • Unlike online only listings, we actively help you find the position you are looking for.

3.       What types of positions do you place?

We place long term and temporary/on-call nannies, mother’s helpers, housekeepers, caregivers/companions, personal assistants chefs and chauffer’s. We also place house managers, domestic couples and housemen.

4.       What is your ideal candidate?

Our ideal candidate will be experienced, honest, responsible and reliable.

5.       Do you place across the country or locally?  If so where

We service all of Orange County and parts of Southern California.

6.       Do you look for any special training or certifications, such as college degrees, private service schools, etc.

  •  Candidates must have a minimum of 3 years’ experience with verifiable references.
  • Candidates with college degrees or specialized training are usually are highly sort after by families and may be able to command a higher salary.
  • CPR/First Aid training is required for all nannies and caregivers.
  • All nannies must be registered with Trustline® or be willing to register prior to being placed.

7.       Where do you announce your open jobs?

We mainly contact candidates that are currently listed with the agency and have been prescreened. Some openings are posted on our Facebook page.

8.       How should a candidate apply for a job?  Do you want an online application, resume or both?

Candidates can send us their resume by email or fax or submit an online application. Apply online by clicking on the “Applicant Registration” link on the applicant’s page.   Please, do not send letters, photos or other documents with your resume. All candidates must be available to interview with the agency in person at our office in Newport Beach, CA. Resumes@DedicatedDomestics.com  or Fax: 949-612-1998 http://dedicateddomestics.com/applicants.html

9.       Do you belong to any professional associations?

We are proud to be the only agency in Orange County, CA to be accepted as a member of The Association of Premier Nanny Agencies (APNA).  We are also proud members of the International Nanny Association (INA).

10.   How can people contact you?

Phone: 949.612.1900

Email: Info@DedicatedDomestics.com

 

 Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

 

Agency Spotlight: The Grapevine Agency

grapevine agency logoMany agencies choose to specialize in either the private service industry or in the corporate sector. For The Grapevine Agency, their services provide a one-stop shop for executives to find not only top business talent, but staff for their homes as well.

Serving both the New York and Los Angeles markets, The Grapevine Agency also specializes in the entertainment industry, backed with their own real-world experience in the field.  For today’s Agency Spotlight, owner Lori Briller gives us more insight into her unique business model..

1. How long have you been in business?  

This coming June will be 7 years.

2. What makes your agency unique? 

We feel we are unique in 2 ways.  First of all, we cover both domestic and corporate divisions.  If a CEO needs assistance in their office, and we learn their likes, their culture and who they are.  We feel that it then makes sense to be able to work with them to staff their homes, should they need to hire.  The needs of the office may be slightly different, however, as employers, the culture and style match is similar to what they want from their private service employees.  This way, we feel we can be one-stop shopping for the employer.

The other way that we feel we are unique is that The Grapevine Agency specializes primarily in servicing the entertainment sector.  It is a fairly specific world and since both of us have worked as assistants and executives at top tier agencies and production companies in this sector, we feel that we know first-hand what the clients really seek from someone.  Having had the “inside” experience is valuable.  Most of our competitors in this direct market have never worked in entertainment and therefore at the end of the day are speculating to what the world is really like.  When we speak with our clients I believe that they appreciate our “understanding” and “insider knowledge”.

Additionally, because we both worked in this sector, we happen to also know many of the executives that need assistance which makes life easier as well.  The HR departments or the hiring areas don’t have to explain it all to us.

3. What types of positions do you place?

We mostly cater to folks in the entertainment industry, celebrities and high-net worth individuals whose lives are very busy.  We place high level Executive Assistants, Administrative assistants, personal assistants as well as nannies, housekeepers, chefs, estate managers, chefs and security.

4.     What is your ideal candidate?

It is really sad to say this but our ideal candidate is someone who has a good track record, has good common sense, takes pride in what they do, has good values but most importantly has a good work ethic.  What we find quite alarming is the amount of folks who don’t really want to work hard.  We do realize that there has to be a level playing field, meaning that employers shouldn’t be able to take advantage and we try as best we can to set up guidelines for our employers.  But we do see so many folks without a true work ethic.  Folks are more lax.  If we are going to represent someone, they need to know they are also representing The Grapevine Agency.  Our standards are high.  We want people to have longevity (not including folks who have been downsized in this recent economy), who are willing to give 110% and take pride in what they do.

5. Do you place across the country or locally?  If so where:

We generally place in Los Angeles and New York.

6. Do you look for any special training or certifications, such as college degrees, private service schools, etc

Our clients seek applicants with 3 plus years of experience.  We generally like people who have been a personal assistant for 3 plus years as well as nannies, housekeepers, chefs, estate managers etc.  From time to time we do have a client that seeks either part time help or someone who is less expensive and therefore we can work with someone with less experience.

7. Where do you announce your open jobs?

Our job blog:  www.thegrapevineagency.com.

8. How should a candidate apply for a job?  Do you want an online application, resume or both?

If someone sees a job that is truly a match to their experience and does not seek a career change, then can email us directly.  lori@thegrapevinela.com

9. Do you belong to any professional associations?

No

10. How can people contact you? 

lori@thegrapevinela.com

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

 

Agency Spotlight: Las Vegas Nannies & Housekeepers USA

Nannies and housekeepers USA logoThe Las Vegas market has unique opportunities for nannies: in addition to permanent placements, Nannies & Housekeepers helps top hotels find nannies for their guests.

Nannies & Housekeepers USA stands committed to not only making quality placements, but in giving back to the community and encouraging professional development of their talent base.

Coming up this spring, Nannies & Housekeepers will be participating in the National Nanny Day of Training on April 28, 2012.  In addition to providing valuable workshops, they are using it as an opportunity to collect books for “Spread the Word Nevada,” a non-profit devoted to encouraging childhood literacy.

In this week’s Agency Spotlight, Nannies & Housekeepers tells us more about what makes their agency unique…

 1. How long have you been in business?

12 years – Lexy Capp opened the doors of Nannies & Housekeepers in February of 2000

 2. What makes your agency unique?

Nannies & Housekeepers is known for the highest standards in the industry.  Our candidates are the highest caliber able to meet the needs of our clientele.  We provide full time, part time, temporary and on call services for homes and hotels in Las Vegas.  One of our specialties is our HOTEL NANNY service – In Room Nanny and Event Childcare.

 3. What types of positions do you place?

Full time, part time, temporary and on call nannies, housekeepers, babysitters, newborn care specialists, personal chefs, household managers.

 4. What is your ideal candidate?

Our candidates all must be legal to work in the US – must have at least two years experience with reference.  We go the distance with meticulous background checks.  We seek candidates that are GREAT – there is a difference between good and great.  Excellence is our standard!

 5. Do you place across the country or locally?  If so where

We primarily place in Las Vegas, NV – we have done some out of state referrals.

 6. Do you look for any special training or certifications, such as college degrees, private service schools, etc

Over 70% of our nannies are college educated.  We require all candidates must have at least two years experience in the field they are applying.  All nannies are CPR Trained and First Aid Certified.

 7. Where do you announce your open jobs?

We have a JOB BOARD on our website- plus we promote our jobs on FACEBOOK & TWITTER, INA JOB BOARD, DOMESTIC HERALD and other areas.  Many of our candidates are referred to the agency from our current candidates.

 8. How should a candidate apply for a job?  Do you want an online application, resume or both?

Applicants can apply online at www.lasvegasnannies.com

 9. Do you belong to any professional associations?

Nannies & Housekeepers is a member of INA – International Nanny Association, APNA – Association of Premier Nanny Agencies… Household Staffing Alliance, LVEA – Las Vegas Executives Association, BBB, Las Vegas Chamber of Commerce.

 10. How can people contact you?

702- 451-0021 after hours press 7 to be connected to a Nanny Concierge 24 hours a day!

www.lasvegasnannies.com

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

Agency Spotlight: Harper Associates

Many private service agencies can boast a long and successful history, but few can say they have been in business for over four decades.

Established in 1968, Harper Associates is one of the most reputable and long-standing recruitment firms in Michigan.  In more recent years, as a result of referrals from satisfied clients, Harper has also developed a recruitment niche for other professionals which include: executive level administrative support staff, and estate/private service personnel.

In today’s Agency Spotlight, President Ben Schwartz tells us more about this long-standing agency…

 1. How long have you been in business? 

Since 1968

 2. What makes your agency unique? 

We have been in business for more than 40 years.

The company President, Ben Schwartz, is a hospitality school graduate.  In addition to private service, we also handle recruitment in the hospitality industry.  Very often, we can help someone transition from a luxury (4 or 5 star) hospitality property to private service.

 3. What types of positions do you place?

Private Chefs, Estate Managers, House Managers, Estate Housekeepers, Nannies, Butlers, Domestic Couples, Maintenance Coordinators.   In the hospitality industry we also place Hotel GMs, Food & Beverage Directors, Executive Chefs, Rooms Executives, Chief Concierges and others.

 4. What is your ideal candidate?  

Solid track record, stable work history with previous estate employers accompanied by references, strong work ethic and a service oriented personality.  A clear background check is also ideal.

5. Do you place across the country or locally? 

Our primary focus is in Michigan and the Midwest.  We also do some placement s in Florida (Palm Beach, etc.), New York, The Hamptons, and other random locations on occasion.

 6. Do you look for any special training or certifications, such as college degrees, private service schools, etc.  

A degree is often a plus but not always required, depending on the position.  Culinary training is desirable for Private Chef opportunities.  Private service training is also beneficial but not necessarily required.

 7. Where do you announce your open jobs? 

Our website (www.harperjobs.com) and specialty job boards. Many jobs are confidential so we do not openly advertise them.

 8. How should a candidate apply for a job?  Do you want an online application, resume or both?

Submitting a resume via email with a cover letter or note describing location preferences and a digital photo is preferred.

 9. Do you belong to any professional associations?

DEMA (Domestic Estate Managers Association), Michigan State University Hospitality Business Alumni Association, and various culinary and hospitality associations.

 10. How can people contact you?

Email is preferred. Ben Schwartz: ben@harperjobs.com or Cindy Krainen: cindy@harperjobs.com

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

 

Agency Spotlight: Annie’s Nannies

annie's nannies logoThere are two words that can summarize Annie’s Nannies philosophy: give back.

The agency and Annie Davis, it’s founder and CEO, are involved in a number of charities, including Childhaven, PEPS, and local school, community, and senior center fundraisers and auctions.  Annie herself comes from a background of giving: she has served on the Board of Directors of a non-profit organization helping at-risk youth.  Annie has held a board of director position with the International Nanny Association and is Immediate Past President of the Association of Premier Nanny Agencies, a household staffing alliance.

Annie’s Nannies has won Agency of the Year and received a certificate of Professional Excellence through the National Association of Premier Nanny Agencies.  They have also been recognized by their local business community, consistently being voted Best Agency by readers of Seattle`s Child and Eastside Parent until the award was discontinued.  They were nominated for the Mayor`s Small Business of the Year Award in 2008 and won the Award in 2009.

In today’s Agency Spotlight, Placement Director Teah Achman gives us more insight into this award-winning agency:

1. How long have you been in business? 

We have been in business for 28 years.

 2. What makes your agency unique?

We really value the fit and matchmaking side of what we do.  It’s very important to us that the family and the candidate find the best possible fit from day 1.  We spend a lot of time getting to know both our families and candidates, and we are always available even after the placement to give guidance, counseling, back-up services or whatever each party needs!

 3. What types of positions do you place?

Annie’s Nannies places: nannies, family assistants, nanny/household managers, temporary nannies, night nannies, doulas, companions for seniors, personal/executive assistants, chefs, butlers, and house/estate managers.   We offer both long term, short term, and On-Call options.

4. What is your ideal candidate?

The ideal candidates should have a minimum of two years of professional experience in their field, provide a minimum of 3 professional references that are recent, have CPR certification, and a clear criminal/driving check. We interview each applicant in person and have them fill out a lengthy application that includes short answer essay questions.   At every stage in our screening process we are looking for candidates that have a passion for their chosen career, high ethical standards, a positive attitude, and a willingness to work in a service industry.

 5. Do you place across the country or locally?  If so where

Annie’s Nannies places in the Seattle, Washington area.

 6. Do you look for any special training or certifications, such as college degrees, private service schools, etc

We do not require special training or education to apply, however lots of families are looking for these things nowadays.  We like to work with a wide variety of applicants as we have a variety of clientele.   Any kind of additional training, degrees, or certifications certainly can give someone an edge over other candidates when families are considering them.  We support training and continuing education and try to help applicants find these resources in our area.

 7. Where do you announce your open jobs?

We have a job posting board on our website, we highlight jobs and email them out in a blast to all our nannies, and we also post on Facebook and Twitter.

 8. How should a candidate apply for a job?  Do you want an online application, resume or both?

Our main application is online.  We also require a resume and for them to fill out short-answer essay questions.  If they cannot get online, we can mail an application.  Regardless of how the information gets to us, we also spend time with the applicant on the phone and then in person to round out all the information we receive.

 9. Do you belong to any professional associations?

We have belonged to the International Nanny Association since 1985.   We have been members of The Association of Premier Nanny Agencies since 1993, and Annie Davis was board President for 10 years.  We are also members of our local Chamber of Commerce.

 10. How can people contact you?

Through our website www.anihouseholdstaffing.com, or give us a call at 206-784-8462.

 

Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

Agency Spotlight: Alter Ego Concierge

Alter ego conciergeHow often do you wish that you could clone yourself to manage all the details of your personal life while concentrating on business?  For Alter Ego Concierge, this is what they offer their High Net Worth (HNW) clients: professional domestic staff and management that can handle any and all situations.

One of the newer agencies in the private service industry, owner Caitlin Hofherr brings a fresh perspective to recruitment and placement.  Relying on her past experience with The Right Staff agency and her previous career in the marketing and entertainment industries, Caitlin creates effective relationships with both job seekers and clients.

In this week’s Agency Spotlight, Caitlin shares more insight into her Chicago-based company…

 1. How long have you been in business? 

Alter Ego Concierge opened in early 2010. Prior to opening the agency, Caitlin was the director of domestic staffing at a lifestyle management agency in New York City.

 2. What makes your agency unique? 

At Alter Ego Concierge, our approach is simple: we believe in relationships.  Not only do we develop meaningful, long lasting relationships with all of our clients, but also spend a great deal of time getting to know our candidates. We want to make sure they are having a smooth journey in the placement process and know that they are far more than just a resume to us.  Without making sure that both our clients and candidates are happy, our business could not run properly, and we pride ourselves on being the best in the business!

 3. What types of positions do you place? 

We staff full-time, part-time, and temporary nannies, baby nurses, housekeepers, chefs, personal and executive assistants, house managers, and estate managers.  We also place doulas, private drivers, personal organizers, bookkeepers, & elderly companions as well.

 4. What is your ideal candidate? 

The ideal AEC candidate is a true domestic professional.  We appreciate candidates who carry themselves in a professional manner in all aspects of the placement process.  From email correspondence, interviewing, dress, speech, and overall performance, we work with the best of the best that represent our agency’s belief that this is a professional career—not just a job.

 5. Do you place across the country or locally? 

If so, where? We staff positions all throughout the world, not only in the United States, and welcome clients from any part of the country.

 6. Do you look for any special training or certifications, such as college degrees, private service schools, etc.  

Each position we staff is different and has different requirements.  College degrees, CPR certification, and private service training credentials are always a great asset to any resume we receive.

 7. Where do you announce your open jobs? 

We post all of our open positions on our blog (http://www.alteregoconcierge.blogspot.com/), Facebook (https://www.facebook.com/AlterEgoConcierge), and Twitter (https://twitter.com/#!/alteregoc).

 8. How should a candidate apply for a job? 

Do you want an online application, resume or both?  We ask that all candidates apply to info@alteregoconcierge.com and must include a resume in their application.

 9. Do you belong to any professional associations? 

We are members of DEMA, involved in various concierge associations, and are active volunteers in the Chicago community.

 10. How can people contact you? 

I can be reached at Caitlin@alteregoconcierge.com.  Our phone number is (312) 346-2032, and our office is located at 79 West Monroe, Suite 1213, Chicago, IL 60603.

Website: http://alteregoconcierge.com

 Would you like your agency featured in our Agency Spotlight?  There is no fee!  Contact Donna Shannon at 720-341-8229 to find out how you can be included.  Our Agency Spotlight is provided as a service to job seekers, and is not a statement of endorsement.  All information is  provided by the participating agency.

 

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