The Calendar Group began as a boutique consultancy in 2002, when they were approached to staff the multiple residences of two multigenerational families . After extensive research, they felt that the traditional domestic staffing agencies did not invest the time to truly understand their client’s needs and expectations. Many of their clients came to them sharing their frustration that agencies were presenting candidates who just don’t “get it.”
By paying close attention to what the clients were saying, The Calendar Group was able to grow their recruitment business into two distinct categories, serving both the home staffing and corporate positions of the High Net Worth (HNW) clientele. The consulting side of their business as well as our rapidly expanding Corporate Staffing services is case in point. Their core philosophy revolves around the concept that the industry wasn’t about staffing – but rather, about the creation and management of relationships on both the client and candidate side for the long term.
As their website states, “Every client is different. We go out and find the right match – each and every time. We believe that for every need – no matter how seemingly specialized or complex – there is a perfect fit.”
1. How long have you been in business?
Going on our 14th year.
2. What makes your agency unique?
We provide a high level of attention to our clients and candidates alike. We don’t want to waste our clients’ time, so we hand-pick our candidates for each position available. We also stick with the candidates that we believe in, especially for a long-term position – or even a long term relationship with us. Some of our first placements are still in their job, and now they are essentially our clients as they hire additional staff.
3. What types of positions do you place?
All positions that are support-related for the High Net Worth individuals, for both their corporate jobs and their home. We place everything from the Housekeeper to the Estate Manager, the Executive Personal Assistant to the Chief of Staff.
4. What is your ideal candidate?
Someone who really “gets it”: a true service heart with long-term experience in private service with one family or a background in hospitality.
5. What type of hospitality experience would you consider?
Someone who is trained, such as the Ritz Carlton level, or trained to work with a family in the hotel environment. Someone who understands the expectations of that level, along with the ability to anticipate their needs.
6. Do you place across the country or locally? If so where…
We work nation-wide. We do have more positions in the New York area, but we work with clients throughout the country.
7. Do you look for any special training or certifications, such as college degrees, private service schools, etc
We don’t look for a degree per se, but it is helpful. Now, it is also situation-specific. If someone was born into service without a degree, we won’t hold that against them. However, some of our CEO’s expect a college education for their Executive Assistants.
8. Where do you announce your open jobs?
9. How should a candidate apply for a job? Do you want an online application, resume or both?
There is no online application. It is best to send me your resume and cover letter directly.
10. Do you belong to any professional associations?
We do have an A+ rating with the Better Business Bureau. I am a part of the DEMA LinkedIn group as well.
11. How can people contact you?
Email is the best first step. You can reach me at Steven@TheCalendarGroup.com
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